Welcome to ReCold. These Terms of Service (the “Terms”) govern your access to and use of the ReCold mobile apps (iOS and Android), our website, and related features and services (together, the “Services”), operated by World Wellness Labs Ltda. (“ReCold,” “we,” “our,” or “us”), a limited liability company (sociedade limitada) registered in Brazil under CNPJ 68.160.844/0001-33, with registered office at Av. Rebouças, 2581 - Pinheiros, São Paulo - SP, 05401-300, Brazil.
By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
These Terms form a binding agreement between you and World Wellness Labs Ltda. They include any policies we reference, such as our Privacy Policy. We may update these Terms from time to time as described in Section 20; your continued use of the Services after an update takes effect means you accept the revised Terms.
You must be at least 18 years old to use the Services. By using them, you represent that you are 18 or older.
You create an account by signing in with Google or Apple. You are responsible for maintaining the security of your account and for all activity that occurs under it. Notify us at support@recold.app if you believe your account has been accessed without authorization. We may suspend or terminate your account if you violate these Terms or engage in conduct we reasonably determine is harmful to the Services or other users.
ReCold offers a paid subscription, ReCold Premium, in two plans: an annual plan and a one-time lifetime plan. Current prices are shown in the app before you purchase.
Payments are processed by the applicable app store or our payment processor; we do not receive or store your full payment card details. Refunds are handled in accordance with the policies of the app store through which you purchased and with applicable law. If you are a consumer in Brazil, you may withdraw from an online purchase within 7 days under the Brazilian Consumer Protection Code (Código de Defesa do Consumidor). We may change our fees from time to time; changes do not affect a purchase already made and apply to future billing periods after reasonable notice.
You retain ownership of the photos, videos, session data, and other content you create or upload using the Services (“Your Content”). We do not claim ownership of Your Content.
To operate, provide, improve, and promote the Services, you grant World Wellness Labs Ltda. a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and publicly perform and display Your Content in connection with the Services and their features, including features we may add in the future. We make Your Content available in accordance with your sharing choices and privacy settings.
This license ends when you delete Your Content or your account, except that (a) content you have shared with others may remain available to and be retained by them, (b) we may retain residual copies in backups for a limited period, and (c) we may retain or use Your Content where required by law. You represent that you have all rights necessary to grant this license for the content you upload.
You are responsible for Your Content and for your conduct on the Services. You agree not to:
We may remove content or restrict accounts that violate these Terms.
Some features rely on your location — for example, building your map of saunas and ice baths, discovering venues and people near you, and rankings. These features are optional and off until you enable them. You use location features at your own risk; we do not guarantee their accuracy or availability, and you are responsible for your own safety and for how you share your location and presence.
Our Privacy Policy explains how we handle your personal information. You control what you share through in-app privacy settings, including saving location, being discoverable to others, public leaderboards, and blocking specific users. Content is shared only as you choose; please use these controls thoughtfully, as content you choose to share may be seen and kept by the people you share it with.
We use your activity and preferences to personalize the Services — for example, weekly goals, achievements, and session recaps.
The Services are for your personal, non-commercial use. You may not resell, redistribute, or otherwise exploit the Services or any content for commercial purposes without our prior written consent.
We may grant a verified badge to certain accounts, including as part of ReCold Premium. A verified badge is a feature of the Services, not a certification of identity, health, or expertise. We may grant, withhold, or revoke a verified badge at our discretion, including if we believe it is being misused.
The Services let you interact with other users — for example, sharing sessions and inviting people. We do not verify the identity of users and are not responsible for user conduct or for your interactions with other users. You can block users you do not wish to interact with. Use good judgment when interacting with, and sharing information with, others.
The Services rely on third-party providers, including Google Firebase (authentication, database, storage, and analytics), Google and Apple sign-in, and the Apple App Store and Google Play for distribution and payments. Your use of those services is subject to their own terms and policies, and we are not responsible for third-party products or services.
The Services, including all software, text, graphics, logos, and design, are owned by World Wellness Labs Ltda. or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purpose, subject to these Terms. You may not copy, modify, distribute, sell, or create derivative works from the Services except as expressly permitted.
ReCold is a tracking and record-keeping tool. It is not a medical device and does not provide medical, health, or professional advice, diagnosis, or treatment. Any information provided through the Services is for general, educational, and entertainment purposes only.
SAUNA USE AND COLD-WATER IMMERSION CARRY INHERENT AND SERIOUS HEALTH RISKS, INCLUDING BUT NOT LIMITED TO CARDIOVASCULAR EVENTS, FAINTING, BURNS, HYPERTHERMIA, HYPOTHERMIA, COLD SHOCK, DROWNING, AND, IN RARE CASES, DEATH. YOU ARE SOLELY RESPONSIBLE FOR ASSESSING YOUR OWN FITNESS TO PARTICIPATE IN THESE ACTIVITIES.
CONSULT A QUALIFIED PHYSICIAN OR HEALTHCARE PROVIDER BEFORE BEGINNING OR CONTINUING ANY SAUNA OR COLD-EXPOSURE PRACTICE, ESPECIALLY IF YOU ARE PREGNANT OR HAVE A HEART CONDITION, HIGH OR LOW BLOOD PRESSURE, OR ANY OTHER MEDICAL CONDITION. STOP IMMEDIATELY AND SEEK HELP IF YOU FEEL UNWELL.
YOU USE THE SERVICES AND PARTICIPATE IN ANY RELATED ACTIVITIES ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ACCEPT NO LIABILITY FOR ANY INJURY, ILLNESS, LOSS, OR DEATH ARISING FROM YOUR USE OF THE SERVICES OR PARTICIPATION IN SAUNA, COLD-EXPOSURE, OR CONTRAST-THERAPY ACTIVITIES.
THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, error-free, or that any data will always be available. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY LAW, WORLD WELLNESS LABS LTDA. AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US$100.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.
You may stop using the Services at any time and may delete your account in the app. When you delete your account, we delete your data as described in the Privacy Policy. We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms, for legal or security reasons, for prolonged inactivity, or for non-payment of fees. Provisions that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and governing law — will survive.
These Terms are governed by the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws rules. You and we agree that the courts of the City of São Paulo, State of São Paulo, Brazil, will have jurisdiction over any dispute arising out of or relating to these Terms or the Services, except where mandatory consumer-protection law entitles you to bring proceedings in the courts of your place of residence.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide reasonable notice where appropriate. Your continued use of the Services after an update takes effect constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at:
World Wellness Labs Ltda. CNPJ: 68.160.844/0001-33
Av. Rebouças, 2581 - Pinheiros, São Paulo - SP, 05401-300 - Brazil
support@recold.app